Consumer Protection Mechanisms
LLC FC GLORIA FINANCE ensures the protection of financial services consumer rights in accordance with the Law of Ukraine “On Financial Services and Financial Companies” and the Law of Ukraine “On Consumer Rights Protection”.
Your Consumer Rights
You have the right to:
- Receive complete and accurate information about financial services
- Choose financial services and their providers
- Protect your rights in case of violation
- File a complaint with the company or regulatory authorities
How to File a Complaint
If you believe your rights have been violated, you can contact:
- LLC FC GLORIA FINANCE directly at the head office address
- By email at: gloria_finance@ukr.net
- The National Bank of Ukraine as the regulator
- The State Service of Ukraine on Food Safety and Consumer Protection